LEVEL is a long-haul airline based in Barcelona and part of the IAG group. The company is customer-centric and places a strong emphasis on values such as commitment, an open attitude, a constant drive for improvement, and making travel easy for their customers. With a focus on providing an exceptional customer experience, LEVEL is committed to delivering top-notch service and exceeding the expectations of their passengers

Job Purpose

The Administrative Assistant of Operations department will provide support in various administrative and operational tasks within the organization, with the objective of ensuring the smooth running of daily activities. The candidate will participate in document management, internal and external customer service, and operational tasks.

Main Accountabilities

• Communicate with crews and Respond to crew inquiries

• Organize parking cards

• Manage uniforms for crews and pieces

• Support with training facilities, simulators

• Assist in projects

• Organize and Assist in meetings

• Action daily reports

• Check and monitor validity of crew licenses, medicals and other crew related, expiry items.

• Support crew on boarding process

• Draft internal communications

• Other operations area related tasks as assigned.

Main Responsibilities - Tasks

• Communicate with crews and Respond to crew inquiries

• Organize parking cards

• Manage uniforms for crews and pieces

• Support with training facilities, simulators

• Assist in projects

• Organize and Assist in meetings

• Action daily reports

• Check and monitor validity of crew licenses, medicals and other crew related, expiry items.

• Support crew on boarding process

• Draft internal communications
• Other operations area related tasks as assigned.

Main Relationships

• Operations department

• Corporate staff

• TCP - Pilots

• Vendors

Education

Completed High School

Experience

Previous experience in a similar role would be a plus, as well as knowledge of the airline and tourism industry.

Competencies

• Good oral and written communication skills

• Organizational skills and attention to detail

• Ability to follow instructions and adapt to daily tasks efficiently

• Proactive attitude and willingness to learn

• Adaptability and flexibility in agile work environments.

Languages

Spanish: B1

English: B1

Location

 Viladecans-Barcelona

Our benefits 💙💚

• Staff travel

Enjoy discounted flights only LEVEL.

• Flex Benefits

There are flexible benefits available for services like meals, transport, childcare, trainings, and Health Insurance.

• Employee Cafeteria & Canteen

Start your day right with a delicious breakfast, grab a quick snack during breaks, or choose from a variety of enticing menu options in our employee cafeteria and canteen at special prices!

• Gym Discount

As an employee, you will have access to a special discount on the gym membership. This will allow you to enjoy facilities, fitness classes, consult with a professional nutritionist, and much more!