LEVEL is a long-haul airline based in Barcelona and part of the IAG group. The company is customer-centric and places a strong emphasis on values such as commitment, an open attitude, a constant drive for improvement, and making travel easy for their customers. With a focus on providing an exceptional customer experience, LEVEL is committed to delivering top-notch service and exceeding the expectations of their passengers

Job Purpose

 Crew Control will be part of LEVEL Operations Control Centre.

Main Responsibilities - Tasks

• Ensure that crew resources (both Pilot and Cabin Crew) are managed in the most efficient and cost-effective way, in compliance with regulatory requirements
• Handle operational incidents: hotel, transfers, and flight tickets for crew members.
• Maintain and develop a professional standard of relations with Crew members, Training Department and Rostering Department.
• Have a working knowledge of crew agreements and crew travel policies
• Participate in Operations Control projects where required
• Prioritize safety and punctuality in all crew and operation decisions.

Education

Relevant education will be considered.

Experience

Relevant experience will be considered.

Competencies

• Working under pressure, teamwork, and lead skills.
• Flexible, decisive, and rigorous. Also, functional, and strict following procedures.
• Analytic profile with attention to details.
• Knowledge of the tools implemented by the department

Languages

High level of both English and Spanish.

Location

 Viladecans, Barcelona

Our benefits 💙💚

• Staff travel

Enjoy discounted flights not only with LEVEL. Explore the world at more affordable prices.

• Flex Benefits

There are flexible benefits available for services like meals, transport, childcare, trainings, and Health Insurance.

• Employee Cafeteria & Canteen

Start your day right with a delicious breakfast, grab a quick snack during breaks, or choose from a variety of enticing menu options in our employee cafeteria and canteen at special prices!

• Gym Discount

As an employee, you will have access to a special discount on the gym membership. This will allow you to enjoy facilities, fitness classes, consult with a professional nutritionist, and much more!