Commercial & Customer Financial Business Partner
LEVEL is a long-haul airline based in Barcelona and part of the IAG group. The company is customer-centric and places a strong emphasis on values such as commitment, an open attitude, a constant drive for improvement, and making travel easy for their customers. With a focus on providing an exceptional customer experience, LEVEL is committed to delivering top-notch service and exceeding the expectations of their passengers
Job Purpose
We are seeking a highly analytical and business-oriented FP&A Manager to lead financial planning, forecasting, and performance analysis across the commercial, and customer areas. This role will be a key finance partner, providing insights and decision support to senior leadership in departments such as Sales, Revenue Management, Marketing, Network, E-commerce, Catering, and Customer Care.
Main Responsibilities - Tasks
Financial Planning & Analysis
- Lead the annual budget and periodic forecasting processes for corporate, commercial, and customer functions.
- Analyse actual vs. forecast/budget variances and provide actionable insights to stakeholders.
- Develop financial models and scenario analysis to support decision-making, business cases, and strategic initiatives.
- Prepare management reports, dashboards, and presentations for executive leadership.
Business Partnering
- Serve as the finance partner for Commercial (Sales, Revenue Management, Marketing, Digital) and Customer areas (Catering, Call Center, Customer Experience).
- Provide financial support for new commercial initiatives, route profitability, pricing strategies, customer programs, and service-level investment decisions.
- Collaborate with department heads to set financial goals, track KPIs, and optimize resource allocation.
Corporate & Overhead Cost Management
- Monitor and control corporate overhead costs, identifying opportunities for cost optimization and efficiency.
- Ensure alignment between financial plans and strategic objectives of corporate departments (HR, Legal, IT, etc.).
Process Improvement & Systems
- Drive continuous improvement in FP&A processes, tools, and systems (e.g., Power BI, SAP, Anaplan, etc.).
- Ensure accuracy and consistency of financial data and reporting.
Education
- Bachelor’s degree in Finance, Economics, Business Administration, Engineering, or related field (MBA or postgraduate studies preferred).
Experience
- 5 years of progressive experience in FP&A, ideally in the airline, transportation, travel, or consumer industries.
Competencies
- Proven experience working closely with commercial and customer-focused teams.
- Strong financial modelling, analytical, and communication skills.
- Advanced Excel and proficiency in financial systems/tools (Power BI, SAP, Tableau, etc.).
Languages
Fluent in English (written and spoken) and Spanish
What We Offer:
- Opportunity to join a dynamic and fast-paced industry.
- Exposure to strategic decision-making and senior leadership.
- Career development and growth in a leading airline.
- Competitive compensation package and corporate benefits.
Location
Barcelona-Viladecans
Our benefits 💙💚
- Staff travel
Enjoy discounted flights not only with LEVEL, but also with over 90 long-haul and short-haul airlines. Explore the world at more affordable prices.
- Flex Benefits
There are flexible benefits available for services like meals, transport, childcare, trainings, and Health Insurance.
- Employee Cafeteria & Canteen
Start your day right with a delicious breakfast, grab a quick snack during breaks, or choose from a variety of enticing menu options in our employee cafeteria and canteen at special prices!
- Gym Discount
As an employee, you will have access to a special discount on the gym membership. This will allow you to enjoy facilities, fitness classes, consult with a professional nutritionist, and much more!
- Remote status
- Hybrid
About LEVEL
We're one of the top ten companies in Catalonia, and we're part of IAG, one of the world's leading aviation groups.
We are one of Europe's leading low-cost airlines, with particular relevance in Spain and America.
We offer direct flights, connecting Barcelona with North America and South America.
As part of IAG, we’ve led the way in setting a target of zero net emissions by 2050.